
FAQ
Emergency Call – 24/7
604 710 0112
778 251 0203

01.
General Questions
Is your service area limited to Port Coquitlam?
In addition to Port Coquitlam and Coquitlam, we also serve Vancouver, such as Burnaby, Langley, maple Ridge, Pitt Meadows, Port Moody, Surrey and New Westminster.
What type of payments do you except?
All the major credit cards, E transfer and cheques.
Why don’t you charge by the hour?
Using a flat rate instead of an hourly fee ensures that you know the cost ahead of time.

02.
Plumbing faq
Why Does My Toilet Keep Running?
Running toilet is likely the most common plumbing question we get asked. And it can often be a simple fix. In many cases, the flapper is not closing or making a proper seal around the flush valve. If this is the case, you can attempt to jiggle the handle, and the flapper may close. If that doesn’t solve the issue, you may need to replace it. The water will continue to leak into the toilet. The tank will not fill up enough to push the float up and turn off the water supply.
Chemical Drain Cleaners, Are They Safe to Use on my Clogged Sink?
Drain cleaners are highly toxic and harmful to pets and children. But what many people don’t know is that these toxic chemicals are also incredibly damaging to your plumbing system! The toxins cause erosion and deterioration of the pipes inside out, resulting in costly plumbing drain-line repairs and replacements. Stay away from such drain-cleaning products and instead choose an environmentally safe option with enzymes and friendly bacteria products that will keep grease and sludge from building up inside of your pipes or hiring a professional to get to the root cause of the issue.
What Should I Avoid Putting Down My Garbage Disposal?
Garbage disposals break up soft organic debris like vegetables and eggs while running the water to flush it down the drain. Avoid putting eggshells, bones, coffee grounds, or any hard products down the disposal as it will wear out the blades or jam up the garburator. If you run into this issue, feel free to call us, and we will do our best to get it back in action for you right away.

03.
HVAC FAQ
What Does HVAC stands For?
HVAC stands for heating, ventilation and air conditioning. We use this abbreviation to refer to your whole heating and cooling system.
Why is my A/C system freezing up?
There are many reasons why your AC system freezes up
Why is it essential to have routine maintenance on my home comfort system?
You wouldn’t buy a new car and presume you’d never have to pump up the tires, replace the oil or look into weird noises.
Do You Provide Emergency Service?
Yes. Our Experts are just one call away whether you need a furnace repair in the middle of a cold winter night.
Do you service commercial refrigeration equipment?
Regular maintenance check help. And You won’t face much larger commercial refrigeration repair bills later. During a retail refrigeration service visit, we look for worn and faulty parts and replace them with new ones. Checking electrical connections can prevent loos of power which can lead to health issues.